Report

9432: COMMISSION FORCES AIRBNB TO CHANGE ONLINE PRACTICE

Thursday 18 July 2019
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Airbnb has been forced to become more transparent after coming under pressure from the European Commission.

The high profile accommodation website has been heavily criticised for misleading users over hidden charges, but the latest changes will ensure that consumers are not misled when booking rooms.

Grace Bolton of the European Commission Office in Ireland says one of the key changes for Airbnb is to provide the total price of purchases in the search results page. 

Interviewee: Grace Bolton | Clip duration: 0 minutes 18 seconds | Outwords: in a hotel